European Online dispute resolution platform

Since January 2016 a European Online Platform for the resolution of disputes for contracts on the online purchase of goods and services has been operational under internet address:

We are obliged to make you aware of this platform provided by the EU.

Manfred Huck GmbH however would like to point out that it is not currently participating in this alternative dispute resolution procedure and therefore you are unable to resolve complaints or disputes pertaining to purchase contracts concluded on our website in this manner.

You can contact us by E-Mail on